Frequently Asked Questions
Everything you need to know about our luxury intimates.
How do I find the right size for my Perilla Intimates?
We provide a comprehensive Size Guide on every product page. If you are between sizes, we generally recommend sizing up for the most comfortable fit, or contacting our style consultants for personalized advice.
What is your return policy for delicate items?
Due to the intimate nature of our products, we accept returns within 14 days of delivery only if the items are unworn, unwashed, and still have all original tags and hygiene seals intact.
How should I care for my luxury lingerie?
To preserve the delicate lace and silk fabrics, we recommend hand washing in cold water with a mild detergent. Always air dry flat and avoid wringing or machine drying.
Do you offer international shipping?
Yes, Perilla Intimates ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
Is your packaging discreet?
Absolutely. All orders are shipped in plain, unmarked outer packaging to ensure your privacy. Inside, your items will be beautifully wrapped in our signature tissue paper and branded boxes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay for a secure checkout experience.